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Leave Us a Review

Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.


Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.

What our customers say about us...

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Reality Check 56

August 22, 2024

5  out of  5
rating by Reality Check 56
"I was so stressed out when I called the office. I have been with Farmers for over 25 years. I have always paid on time and never had a claim. They decided not to renew my home owners policy because of fire risk. I reached out to Jeri's offce and had a great experience with Marissa. She was so kind, knowledgeable and answered all of my questions. She had me covered the same day. From a customer service standpoint this was an excellent experience. Thank you Marissa and the entire team at Jeri Mainer's office."
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Mick Barber

August 20, 2024

5  out of  5
rating by Mick Barber
"Nothing but an amazing experience when getting support by Julia Krotzer - State Farm Insurance (Jeri Mainer). We highly recommend calling them for a quote, you will see how awesome and hard working Julia is!"
We responded:
"Mick, you are the man! Its been such a pleasure to have you and your family with us over the years. Thank you for those amazing compliments. We will continue to care for you as family!"
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Randy Seaman

August 19, 2024

5  out of  5
rating by Randy Seaman
"Jeri and her people are awesome. I have been with her for over 30 plus years. They have always been fast and friendly and looked out for my best interest. I definitely would recommend them to anyone who needs insurance on anything. Thank you Jeri and Julia. Sincerely Randy and Debbie Seaman ❤."
We responded:
"RANDY! THANK YOU so much for our great 5* review! It has been an honor to handle your life, autos & home insurance all these years. You are like family to me; I just love all of you! STAY WELL. jeri"
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Melissa Jayy

June 25, 2024

5  out of  5
rating by Melissa Jayy
"Moved my auto policy here a couple years ago because of how much I was saving while getting nearly twice the coverage! In the process of buying my first home and when I called Marissa to get a quote for home insurance she was phenomenal! She really took her time to thoroughly explain the policy to me. Her expertise made me feel confident that I could select a policy I knew would be right for me and my home. Thank you to Marissa for making a daunting step in the homebuying process painless!!!"
We responded:
"Thank you Melissa for taking the time to give Marissa a glowing review. We appreciate you allowing us to help you with your auto and home. jeri"
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Lisa Foglesong

June 7, 2024

5  out of  5
rating by Lisa Foglesong
"Marrisa reviewed my homeowners and auto insurance and saved me a significant amount. Their office is easy to work with, very professional and fast to respond to any questions I had."
We responded:
"THANK YOU Lisa for nice 5* review! Our goal is to make sure things go smoothly, save you money or give you a better value- We will do our best to up-hold our commitment to you! Thank you for choosing our office!~ jeri"
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Sharla Jones

May 30, 2024

5  out of  5
rating by Sharla Jones
"Thank you for being a top quality company, always taking the time to customize our account to the best of our needs, caring about any questions or concerns we may have. We definitely know we are in the best hands with your company."
We responded:
"Sharla- THANK YOU for allowing us the honor of taking care of your car, home and umbrella. We truly appreciate your business. We are also thankful for you taking your time to send us a 5* review! jeri "
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Melinda Doan

April 22, 2024

5  out of  5
rating by Melinda Doan
"Julia is always ready with answers and assistance each and every single time we call. She is professional, courteous and friendly. Thank you for taking great care of us and our needs!"
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Jelly Bean

April 17, 2024

5  out of  5
rating by Jelly Bean
"Terrific personal service with an agent who really cares about you."
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Ciera C

March 13, 2024

5  out of  5
rating by Ciera C
"My family has been with Jeri for 20 years starting when we were struggling to get homeowners insurance for our very first home because of our pet Akita. She personally visited our brand new house and made sure we were taken care of. The gals at her office are always kind and helpful, and the couple times I've needed help working with the corporate sides of State Farm, Jeri has been a great help. Her personal touch and warm team members helps us feel like more than just policy numbers. Highly recommend!"
We responded:
"THANK YOU Ciera for your excellent 5 * review of our office. It is always our pleasure to help you and Josh. I am excited to see your new home! Thank you for the honor of handling your cars, beautiful new home and life! STAY WELL jeri"
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George Guinn

March 12, 2024

5  out of  5
rating by George Guinn
"I have been with Jeri Mainer's office for more than 20 years and have never been dissatisfied with how my account has been handled. Jeri's office personnel are always courteous and professional. I would give these insurance professionals ten stars, if I could. George R. Guinn"
We responded:
"Thank you George for taking your time to give us a 5* review. You and the family have been on my mind so much- sending hugs to all. We sure go WAAAAY back. Thank YOU for allowing us insure your beautiful home(s), ,cars, trucks and "toys". Please know you have friends in our office! Take good care Sir George. jeri"
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Sarah Thornton

February 3, 2024

5  out of  5
rating by Sarah Thornton
"Marissa took exceptional care of us through the quotation and policy binding process. She is timely with all responses and is very knowledgeable about insurance. Working with her was easy!!"
We responded:
"Marissa IS exceptional. Thank you for taking the time to give her a 5 * review. I want to welcome you back Sarah- it is great to see you (here) again. Thank you for bringing your auto, home and "toys" to us. jeri"
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David Rising

January 29, 2024

5  out of  5
rating by David Rising
"Very friendly at all times when I visited in person or called regarding my policy. Very pleased with the service this office provided!"
We responded:
"THANK YOU David for your 5* review.! We appreciate you too- thank you for allowing us to insure your auto and renters! BE WELL Jeri "
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Benjamin Lewin

December 6, 2023

5  out of  5
rating by Benjamin Lewin
"BEST in the biz. The team here (Julia, Karen, Jeri, and others) are hardworking sweethearts who care authentically about those they serve, develop real connections and understandings, and execute their duties with expert knowledge and experience. I HIGHLY recommend Jeri Mainer State Farm on Argonne."
We responded:
"WOW! THANK YOU Ben. Your 5 * review made our day, week and month. We are thankful for your loyalty with your car and renters insurance AND how very courteous you always are to us. We wish you a HEALTHY and Safe holiday season Ben. "
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Marybeth Lanet

November 29, 2023

5  out of  5
rating by Marybeth Lanet
"Jeri is a great insurance agent. Her office staff is very friendly and helpful. I would highly recommend Jeri if you are looking for great service!"
We responded:
"THANK YOU Mary Beth for your kind words. It is a pleasure to help you with your home and auto insurance. I wish you a BLESSED Holiday Season! STAY WELL Jeri "
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Crystal Flowers

October 27, 2023

5  out of  5
rating by Crystal Flowers
"The team here is amazing thay are always willing to help even with my weird vehicles that don't show in their system. Best place in town for customized insurance needs. A++ IN MY BOOK"
We responded:
"Mike, THANK YOU for our 5* review. it is always our pleasure to help you navigate the "weird vehicles"; it keeps us on our toes! We appreciate the confidence you have in our office to insure your autos and home. Enjoy the upcoming "Fall back" and Holiday season. jeri "
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Gary Heilig

October 20, 2023

5  out of  5
rating by Gary Heilig
"We have been with State Farm since 2010 and they have been excellent to work with. We had a severe hail storm that damaged our roof, gutters, etc. and they bent over backwards to help us get a new roof installed. Jeri Mainer is our agent & her and her staff have been amazing over the years. I would recommend State Farm to anyone and that is saying a lot in the current insurance market environment. Gary Heilig Jr."
We responded:
"THANK YOU Gary for this very nice 5* review and allowing us to insure your cars, home , disability and toys :) It is our pleasure to have you and Erin as part of our State Farm family. STAY WELL this winter! jeri"
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Derald Reisinger

September 28, 2023

5  out of  5
rating by Derald Reisinger
"Every time I request a service, I get an immediate, professional response!"
We responded:
"Thank you Derald for your 5* review and compliment to our office. Congratulations on your new car! jeri"
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Steve Bergh

September 5, 2023

5  out of  5
rating by Steve Bergh
"Jeri & her excellent team have provided many years of peace of mind, which to me is invaluable. Also, prompt and polite, professional responses for any concerns, updates, provided perfect service for renter's insurance as well. Seriously recommend Jeri Mainer's State Farm Agency for all and any personal, professional auto & home insurance needs. When I return to that area, I will be happy to avail myself of Jeri Mainer's Insurance Agency services. Happy Customer for decades. Steve B."
We responded:
"THANK YOU Steve for our 5* review and the very nice compliments about our office. It has been a pleasure to be a part of your "insurance life" for so many decades. I wish you all the best as you leave for your home overseas. May GOD BLESS and keep you safe. Jeri"
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Chris Huck

August 25, 2023

5  out of  5
rating by Chris Huck
"Always good and prompt service and very friendly people."
We responded:
"Thank you Chris for your kind words and 5* review. We have had your vehicle insured since 1994; THANK you for your loyalty. YOU ARE APPRECIATED! Stay well Chris jeri "
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C M

August 24, 2023

5  out of  5
rating by C M
"I've been a State Farm customer for almost 3 decades, and Jeri Mainer has been my agent for the past 10 years. I'm very pleased with State Farm and I'm especially pleased with the quality of service I receive from Jeri Mainer and her team."
We responded:
"Thank you CM : ). AND especially THANK YOU your loyalty to State Farm. Conversations about rate increases are not easy so I really appreciate your courtesy to still give us a nice review. STAY SAFE and well! Jeri"
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roselyn tesch

August 18, 2023

5  out of  5
rating by roselyn tesch
"Jeri has been with us through 3 generations. From car , apt rental insurance , to a new home owner policy for me"
We responded:
"Roselyn- Thank you very much for taking the time to give us a 5* review! Your family is very special to me. ( us) We go WAAAAAAY- Thank you for allowing us to insure your autos and home/renters. Jeri"
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James Sanders

August 5, 2023

5  out of  5
rating by James Sanders
"As always, I'm thrilled with Jeri and wish to keep her as my only insurance agent for all my needs and policies. She has taken care of me when times were, uh, challenging. For that she has forever won my loyalty. As a bonus she continues to be quickly responsive and personable in all of her communications. If she is ever too busy to answer calls or return them personally, she has one of the friendly people on her staff do so promptly."
We responded:
"My goodness Jim- THANK YOU THANK YOU for the BEST 5* review! You made my day, my month and prob my year. It is my complete pleasure to work for you all these years. Stay well. Jeri "
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Crystal Mason

August 1, 2023

5  out of  5
rating by Crystal Mason
"I could not be happier with our service from our State Farm Insurance Agent, Jeri Mainer. Their office has always been helpful. Always quick to reply and ready to assist with my needs."
We responded:
"Thank you Crystal for our 5* review - You are certainly a pleasure to work with too. THANK you for sticking with us thru all the Wa State insurance Industry changes in the past year! Jeri"
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Stacey Randall

April 28, 2023

5  out of  5
rating by Stacey Randall
"Marissa is Amazing! Each time I call she is friendly, understanding, and so incredibly helpful. I would recommend Jeri and her team to anyone and everyone!!!"
We responded:
"THANK YOU Stacey for recommending us and giving our office a 5* review. We agree, Marissa IS AMAZING! We are so fortunate to have her here. Looking forward to helping YOU with your insurance in the future : ) Jeri"
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Jana Johns

April 27, 2023

5  out of  5
rating by Jana Johns
"The professional team has gone above and beyond to answer my questions, help with claim issues and recently with a time sensitive issue regarding rental insurance. The problem which was MY fault, they corrected in a timely manner without blame. I know if I call, someone will go out of their way to be helpful and kind."
We responded:
"Jana- We REALLY appreciate you giving our office a 5* review. Thank you for the nice compliment of being professional, timely, helpful and kind. You made our day fantastic! Happy (almost) May Day! jeri"